Terms and Conditions

Welcome to Explore Kerala Stay. By accessing and using our website, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using the services provided on this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our platform.

2. Booking and Payment

• All resort bookings are subject to availability at the time of reservation.
• Prices listed on the website are subject to change without prior notice.
• Full payment or a deposit may be required to confirm a booking, as per the resort’s policies.
• Explore Kerala Stay is not responsible for any disputes or issues arising from payment transactions.

3. Cancellations and Refunds

Cancellation and refund policies vary depending on the resort. We encourage you to review the resort’s specific terms before making a booking. Any cancellations must be made in accordance with the resort’s policy. Explore Kerala Stay does not process cancellations or refunds directly, but we will assist in communicating with the resort.

4. User Responsibilities

• Users are responsible for providing accurate and up-to-date information during the booking process.
• Any fraudulent, abusive, or illegal activity will result in the termination of your account and may lead to legal action.
• You must not attempt to hack, modify, or disrupt the functionality of the Explore Kerala Stay website.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Explore Kerala Stay or its content providers and is protected by intellectual property laws. Unauthorized use or reproduction of any content is prohibited.

6. Limitation of Liability

Explore Kerala Stay is a booking platform and is not responsible for the services provided by the resorts listed on our website. We are not liable for any damages, losses, or injuries that occur during your stay. Any issues should be addressed directly with the resort.

7. Third-Party Links

Our website may contain links to third-party websites or services. Explore Kerala Stay is not responsible for the content or services provided by these external websites. Accessing them is at your own risk.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are made constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kerala, India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Kerala.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at: [email protected]